At this time we do not offer free returns. You will be responsible for the shipping charge of returning an item.

The cost of your return will vary depending on the size of your rug and the shipping option you have chosen as follows:

  • Book a home collection with us:
80 x 150 £8
120 x 170 £8
140 x 200
160 x 230
200 x 290
240 x 330


  • Return the rug to us using any other courier company (cost may vary)

For international orders outside the UK, the collection costs will be provided by our customer service team. 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund